1. Introduction
This Privacy Policy describes how Giribala Creative Ventures Private Limited (GCVPL) collects, uses, shares, stores and protects information through CC Waterproofing website and related apps.
2. Information We Collect
We may collect names, phone numbers, email addresses, business and service addresses, company details, professional credentials, service categories, project photographs, requirements, quotations, bookings, payment references, GST details, ratings, communications, IP addresses, device and usage information.
3. Purposes of Processing
Information is used for registration, authentication, verification, matching customer requirements to applicators, quotations, bookings, payment coordination, support, fraud prevention, platform improvements and legal compliance.
4. Sharing Project Information
Relevant project details, contact information and site photographs may be shared with selected applicators to respond to customer requests, subject to applicable consent and privacy requirements.
5. Public Applicator Profiles
Business names, service areas, project portfolios and other details expressly submitted for public display may be visible to website visitors and search engines. Users should not publish confidential or unauthorized third-party information.
6. Cookies and Analytics
The platform may use essential cookies, session data, IP addresses and analytics to operate and secure the service. Non-essential tracking will be subject to applicable consent requirements.
7. Communications
Users may receive account, enquiry, quotation, booking, payment and support updates. Promotional communications will be sent where permitted; users may opt out of marketing.
8. Sharing with Service Providers
Information may be shared as necessary with customers, applicators, payment processors, hosting providers, support providers and lawful authorities. GCVPL does not sell personal data as a standalone commercial product.
9. Security
Reasonable technical and organizational security measures are used. No internet transmission or storage method can be guaranteed completely secure.
10. Retention
Information is retained as necessary for accounts, bookings, legal obligations and dispute resolution, then deleted or anonymized where appropriate and legally permitted.
11. User Rights
Subject to applicable law, users may request access, correction, withdrawal of consent or deletion by emailing info@chemicals4construction.com. Certain records may be retained where legally required.
12. Children
The platform is intended primarily for adults and authorized business representatives. Applicable safeguards will be followed for any children’s personal data.
13. Security Incidents
GCVPL will assess incidents, take remedial action and notify affected persons or authorities where required by law.
14. Policy Changes
Changes will be published with a revised date, with additional notice or consent where required.
15. Applicable Law
Applicable Indian privacy, information technology and data protection requirements apply as and when in force.
Grievance Redressal
Grievance Officer: Sunil Nayak
Company: Giribala Creative Ventures Private Limited
Email: info@chemicals4construction.com
Mobile / WhatsApp: +91 81548 97272
Registered Office: 1007 North Plaza, Visat Gandhinagar Highway, Motera, Ahmedabad, Gujarat – 380005, India.
CIN: U74999GJ2017PTC097068
Consumer complaints covered by applicable e-commerce regulations will be acknowledged within 48 hours and resolved within one month, as required by law. Other requests will be handled within applicable statutory timelines.