# GIRIBALA CREATIVE VENTURES PRIVATE LIMITED ## Privacy Policy **Applicable to Chemicals4Construction, CC Network, CC Shoppe, CC Waterproofing, Construction Care Applications and Other GCVPL-Operated Platforms** **Last Updated: 12 October 2026** ### 1. Introduction Giribala Creative Ventures Private Limited (hereinafter referred to as "GCVPL", "the Company", "we", "us" or "our") owns, operates or manages several online marketplaces, business portals, websites, mobile applications and digital services, including www.chemicals4construction.com, CC Network, CC Shoppe, CC Waterproofing and Construction Care applications, collectively referred to as the "Platforms" or "Sites". This Privacy Policy explains how GCVPL collects, uses, processes, stores, shares and protects personal and business information obtained through its Platforms. We are committed to safeguarding users' privacy and maintaining transparency regarding the handling of their information. By accessing or using our Platforms, users acknowledge this Privacy Policy. Where required by applicable law, we will obtain consent for specific processing activities. ### 2. Information We Collect When users register, submit enquiries, publish business profiles, purchase products or access services, we may collect the following information: - Full name and contact person details - Company or business name - Business and correspondence addresses - Email address and mobile number - GSTIN, PAN and applicable business registration information - Business category, profession and service details - Manufacturer, distributor, dealer, stockist or applicator information - Product catalogues, technical data sheets (TDS), safety data sheets and specifications - Product photographs, descriptions and prices - Trade leads, quotations and business requirements - Order, invoice, payment and delivery information - Project details, service bookings and professional portfolios - Customer feedback, ratings and reviews - IP addresses, browser information, device details and usage information We collect information directly from users and, where applicable, from authorized third parties and publicly available sources in accordance with applicable law. ### 3. Purpose of Information Collection GCVPL may use collected information to: - Create and manage user accounts - Verify business and professional profiles - Publish authorized business and product listings - Connect manufacturers, suppliers, distributors, applicators and buyers - Process enquiries, quotations, orders and service bookings - Facilitate business communications - Provide customer support and resolve complaints - Maintain transaction records - Improve Platform performance and user experience - Prevent fraud and unauthorized activities - Conduct analytics and understand usage trends - Deliver advertisements and promotional communications where permitted - Comply with legal and regulatory requirements Personal information will be processed for disclosed purposes and on a lawful basis. ### 4. Business Profiles and Public Information Users may voluntarily submit information intended for publication on our Platforms, including: - Company profiles and contact information - Product catalogues and technical data sheets - Product photographs and prices - Business descriptions and service categories - Professional experience and project portfolios - Trade leads and business requirements By submitting information for public listing, users authorize GCVPL to display that information on the relevant Platform, subject to applicable law and user settings. Publicly displayed information may be accessible to visitors, search engines and other users. Users should avoid publishing confidential information or personal information that they do not wish to make publicly accessible. ### 5. Cookies, IP Addresses and Website Analytics Our Platforms may use cookies, clickstream information, server logs and similar technologies to understand how visitors interact with our services. Information collected may include: - IP address - Browser type and operating system - Pages visited - Session duration - Referral sources - Navigation and click activity - Device and approximate location information These technologies may be used for authentication, security, analytics, performance improvement and advertising. Users may control certain cookies through browser settings or available consent controls. Disabling essential cookies may affect login and other Platform functions. ### 6. Advertising and Marketing Communications GCVPL may display advertisements based on website usage trends, visitor statistics, business categories and user interests. Where permitted by applicable law and user preferences, we may send: - Business newsletters - Product announcements - Marketplace updates - Industry information - Promotional offers - Relevant business opportunities Marketing communications may be delivered through email, SMS, WhatsApp or other permitted channels. Users may opt out of promotional communications using the available unsubscribe mechanism or by contacting GCVPL. Transactional, security and legally required communications may continue where necessary. ### 7. Sharing Information with Third Parties GCVPL may share relevant information with trusted third parties where necessary for Platform operations, including: - Payment gateway providers - Suppliers and manufacturers - Logistics and transportation partners - Service providers and applicators - Hosting and technology providers - Analytics and advertising providers - Customer support providers - Government or regulatory authorities where legally required We do not sell personal information as a standalone commercial product. Information shared with service providers should be limited to what is reasonably necessary for the relevant service and protected through appropriate safeguards. ### 8. Business Enquiries and User Communications When users publish business contact details on public directories or marketplaces, they may receive enquiries through telephone calls, emails, SMS, WhatsApp or other communication channels. GCVPL does not control all independent communications initiated by third parties using publicly available information. However, users may report misuse of information or inappropriate conduct occurring through our Platforms. We may investigate such reports and take appropriate action in accordance with applicable law and Platform policies. ### 9. Information Security GCVPL uses reasonable technical and organizational safeguards intended to protect information against unauthorized access, misuse, alteration, disclosure or loss. Security measures may include: - Secure hosting infrastructure - Access controls and account authentication - Password protection - Encrypted communications where implemented - Database access restrictions - Security monitoring - Backup and recovery arrangements Although we take reasonable precautions, no electronic storage or internet transmission system can be guaranteed to be completely secure. Users are responsible for protecting their account credentials and reporting suspected unauthorized access. ### 10. Data Retention GCVPL retains personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including: - Maintaining active user accounts - Supporting business transactions - Fulfilling contractual obligations - Resolving disputes - Maintaining accounting and tax records - Complying with applicable legal requirements - Preventing fraud and misuse When information is no longer required, it will be deleted, anonymized or otherwise handled in accordance with applicable law and retention obligations. ### 11. User Rights and Privacy Choices Subject to applicable law, users may request: - Access to information about their personal data - Correction of inaccurate or outdated information - Updating of account or business details - Withdrawal of consent for applicable processing activities - Deletion of personal data where legally available - Information about applicable grievance mechanisms Certain records may need to be retained for legal, taxation, security or transaction-related purposes. Requests may be submitted to info@chemicals4construction.com. ### 12. Third-Party Advertising and Analytics Our Platforms may use third-party advertising and analytics services, including Google services and other technology providers, where implemented. These providers may use cookies or similar technologies to measure website activity, understand advertising effectiveness and display relevant advertisements. Their collection and processing of information are subject to their applicable privacy policies and our contractual arrangements. GCVPL will disclose relevant third-party technologies and obtain consent where required by law. ### 13. Children's Privacy Our business networking and B2B marketplace services are intended primarily for adults and authorized business representatives. We do not knowingly seek to collect children's personal information for business registration. Where children's personal data is processed, applicable age-related consent and protection requirements will be followed. ### 14. Data Breaches and Security Incidents If GCVPL becomes aware of a personal data breach, it will assess the incident, take appropriate remedial measures and provide notifications to affected persons and relevant authorities where required by applicable law. Users who suspect unauthorized access or misuse of their information should contact the Company promptly. ### 15. Grievance Redressal and Privacy Contact For concerns regarding personal information, privacy, account access, data correction, deletion requests or unauthorized use of information, users may contact: **Grievance Officer: Sunil Nayak** **Company:** Giribala Creative Ventures Private Limited **Email:** info@chemicals4construction.com **Mobile / WhatsApp:** +91 81548 97272 **Registered Office:** 1007 North Plaza, Visat Gandhinagar Highway, Motera, Ahmedabad, Gujarat – 380005, India. **CIN:** U74999GJ2017PTC097068 Requests and grievances will be handled within the timelines applicable under relevant Indian laws. ### 16. Changes to This Privacy Policy GCVPL may update this Privacy Policy to reflect changes in business operations, technology, Platform services or applicable laws. The updated version will be published on the relevant website with its revision date. Where required, users will be notified of material changes and additional consent will be obtained. ### 17. Governing Law This Privacy Policy is governed by applicable Indian laws, including relevant information technology, consumer protection and personal data protection requirements as and when they apply. Nothing in this Privacy Policy limits statutory rights available to users. ### 18. Contact Information **Giribala Creative Ventures Private Limited** 1007 North Plaza, Visat Gandhinagar Highway, Motera, Ahmedabad, Gujarat – 380005, India. **Email:** info@chemicals4construction.com **Mobile / WhatsApp:** +91 81548 97272 **Website:** www.chemicals4construction.com **CIN:** U74999GJ2017PTC097068 --- **GIRIBALA CREATIVE VENTURES PRIVATE LIMITED** *Connecting Businesses • Enabling Opportunities • Building Digital Trust*